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Holiday Inn Express & Suites Stevens Point

REVIEWS

Guest Reviews
Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.
Real Guests
Ratings summary
Overall Experience 
4.5 / 5
4.5 / 5
Open Ratings Snapshot
Rating breakdown 1,068 reviews
5 Stars
748
4 Stars
192
3 Stars
56
2 Stars
43
1 Star
29
based on 1,068 reviews
884 out of 96392%recommend this property.
Staff and Service 
4.6 / 5
4.6 / 5
Room and Comfort 
4.5 / 5
4.5 / 5
Value 
4.3 / 5
4.3 / 5
Room Cleanliness 
4.6 / 5
4.6 / 5
Sleep Quality 
4.4 / 5
4.4 / 5
Variety of Breakfast Choices 
4.0 / 5
4.0 / 5
Able to Relax 
4.3 / 5
4.3 / 5
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Product ReviewsWrite a review
Great Hotel
Overall Experience 
4.0 / 5
4.0 / 5
PostedMarch 11, 2025
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fromEau Claire WI
Age:50-64
Traveler Type:Leisure
Reason for Visit:Volleyball tournament
Next Destination:South Dakota
Staff and Service 
4.0 / 5
4.0 / 5
Room and Comfort 
4.0 / 5
4.0 / 5
Value 
4.0 / 5
4.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
3.0 / 5
3.0 / 5
Variety of Breakfast Choices 
3.0 / 5
3.0 / 5
Able to Relax 
4.0 / 5
4.0 / 5
Yes, I recommend this property.
Great hotel that is close to shopping, dining, and Sentry Fieldhouse. I would highly recommend. Pool closes at 10 pm. Should stay open until 11 pm. If you are gluten free, bring your own breakfast. Typical options. Bring your own pillows. Theirs are super flat. Need a blanket between living room and bedroom to block light and some noise from teenagers. Love the tv options and the bathroom shampoo and conditioner.
Reason for Visit:Volleyball tournament
Next Destination:South Dakota
ProsRoom Cleanliness, Location, Atmosphere, Facilities
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Comfortable bed.
Overall Experience 
3.0 / 5
3.0 / 5
PostedMarch 10, 2025
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fromIowa
Traveler Type:Leisure
Reason for Visit:Sports activity
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
2.0 / 5
2.0 / 5
Value 
2.0 / 5
2.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
4.0 / 5
4.0 / 5
Variety of Breakfast Choices 
1.0 / 5
1.0 / 5
Able to Relax 
4.0 / 5
4.0 / 5
Yes, I recommend this property.
Comfortable bed, room clean. Temperature control good. Great shower. Poor curb appeal to the building. Dirty doors to the building. Dirty lobby. Breakfast hot foods terrible. Cold foods good. Coffee good.
Reason for Visit:Sports activity
ProsRoom Cleanliness, recognition for ihg rewards club members
ConsAmenities
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Dirty
Overall Experience 
1.0 / 5
1.0 / 5
PostedMarch 4, 2025
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Traveler Type:Leisure
Check Out Date:2025-03-02
Reason for Visit:Race
Travel Tips:Don’t stay here !!!
Staff and Service 
1.0 / 5
1.0 / 5
Room and Comfort 
1.0 / 5
1.0 / 5
Value 
1.0 / 5
1.0 / 5
Room Cleanliness 
1.0 / 5
1.0 / 5
Sleep Quality 
1.0 / 5
1.0 / 5
Variety of Breakfast Choices 
2.0 / 5
2.0 / 5
Able to Relax 
1.0 / 5
1.0 / 5
No, I do not recommend this property.
The hotel is dirty. The common areas and hallways needed to be vacuumed. Our room was not cleaned properly, as we found something that the previous guest had left behind.
No upgrades were offered nor did we receive any complimentary items, in spite of our rewards status.
The hot tub was slimy.
Check Out Date:2025-03-02
Reason for Visit:Race
Travel Tips:Don’t stay here !!!
ProsLocation
ConsRoom Cleanliness, Recognition for IHG® Rewards Club Members, Sleep Quality
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onMarch 11, 2025
Hi Bruno,
Thank you for staying with our Holiday Inn Express And Suites and for taking the time to provide feedback about your experience. It’s a pleasure having an IHG One Rewards Platinum Elite member. Thank you for your loyalty since 2015 and for always staying with our hotel brands.
We provide the best lodging experience for every guest, and I'm sorry for the issues during your stay. I will be sharing your feedback with our hotel management for review. I've also sent you a private message to discuss this further.
We hope to regain your trust and confidence in our service.
Stay Safe!
Carl J.
eMedia Coordinator
IHG Hotels and Resorts Service
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Excellent Property in all Aspects
Overall Experience 
5.0 / 5
5.0 / 5
PostedFebruary 28, 2025
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fromMenominee, Michigan
Traveler Type:Leisure
Reason for Visit:Family Visit
Next Destination:Springfield, Missouri
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Variety of Breakfast Choices 
5.0 / 5
5.0 / 5
Able to Relax 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
The Holiday Inn Express at Stevens Point was an outstanding value in all areas. Throughout my three night stay the room, mattress, breakfast, staff, and hotel amenities were incredibly awesome in all aspects!
Reason for Visit:Family Visit
Next Destination:Springfield, Missouri
ProsRoom Cleanliness, Location, Amenities, Atmosphere, Facilities, recognition for ihg rewards club members
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Noise level of Room
Overall Experience 
3.0 / 5
3.0 / 5
PostedFebruary 19, 2025
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fromChicago IL
Age:35-49
Traveler Type:Leisure
Reason for Visit:Visiting college student
Next Destination:N/a
Staff and Service 
3.0 / 5
3.0 / 5
Room and Comfort 
2.0 / 5
2.0 / 5
Value 
3.0 / 5
3.0 / 5
Room Cleanliness 
3.0 / 5
3.0 / 5
Sleep Quality 
3.0 / 5
3.0 / 5
Variety of Breakfast Choices 
2.0 / 5
2.0 / 5
Able to Relax 
2.0 / 5
2.0 / 5
Yes, I recommend this property.
We had a first floor room next to lobby, pool, fitness room and laundry room. The noise from all of this was substantial. Above us were several rooms of a young boys birthday party that spent the night running jumping and yelling. That lasted until after midnight.
Reason for Visit:Visiting college student
Next Destination:N/a
ProsLocation, Amenities
ConsAtmosphere
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onFebruary 27, 2025
Hi Linn,
Thank you for staying at the Holiday Inn Express & Suites Stevens Point. We appreciate having you as one of our IHG One Rewards members.
We continue to push the boundaries of simplicity and friendly and responsive service when you need it. I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management, and we will work things out to make things right in the future.
We will do our best to provide a better service on your next stay with us.
Dominador R.
Case Manager
IHG Hotels & Resorts Service
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Poor hotel
Overall Experience 
2.0 / 5
2.0 / 5
PostedFebruary 18, 2025
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fromWisconsin
Age:25-34
Traveler Type:Leisure
Reason for Visit:Vacation
Staff and Service 
3.0 / 5
3.0 / 5
Room and Comfort 
2.0 / 5
2.0 / 5
Value 
2.0 / 5
2.0 / 5
Room Cleanliness 
4.0 / 5
4.0 / 5
Sleep Quality 
3.0 / 5
3.0 / 5
Variety of Breakfast Choices 
3.0 / 5
3.0 / 5
Able to Relax 
2.0 / 5
2.0 / 5
No, I do not recommend this property.
They charged us $50 more than what it was suppose to be. Heat was not working properly, vending machine was empty, hot tub was cold.
Reason for Visit:Vacation
ProsRoom Cleanliness
ConsLocation, Amenities, Atmosphere, Facilities
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onFebruary 26, 2025
Hello Steph,

Thank you for staying at our Holiday Inn Express & Suites Stevens Point. We appreciate your business and making IHG Hotels & Resorts a part of your travel.
We strive to be the best Holiday Inn Express, and it is our goal to let our guests experience a relaxing time with us. I'm sorry to learn that it didn't happen. I have shared your comments with our hotel management for review, they will contact you within 48 hours to discuss and provide further assistance. Also, please don't hesitate to contact our team at 715 344 0000 for immediate updates.

We hope you choose IHG Hotels & Resorts for your future travels.
Sincerely,

Jenilyn J.
Case Manager
IHG Hotels & Resorts Service
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Family event
Overall Experience 
5.0 / 5
5.0 / 5
PostedFebruary 3, 2025
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fromFontana, WI
Age:50-64
Traveler Type:Combined Business and Leisure
Reason for Visit:Family
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Variety of Breakfast Choices 
4.0 / 5
4.0 / 5
Able to Relax 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
Whenever I need to stay in Stevens Point, I ALWAYS stay at this facility! The staff is more than accommodating, they are truly genuine which is a rarity anymore!
Reason for Visit:Family
ProsRoom Cleanliness, Location, Amenities, Atmosphere, Facilities, recognition for ihg rewards club members
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Great Hotel
Overall Experience 
5.0 / 5
5.0 / 5
PostedFebruary 3, 2025
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fromGreen Bay
Age:35-49
Traveler Type:Leisure
Reason for Visit:Weekend getaway
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Variety of Breakfast Choices 
5.0 / 5
5.0 / 5
Able to Relax 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
Great hotel, it was a very comfortable stay. Very centrally located to various places like eating, shopping, etc.
Reason for Visit:Weekend getaway
ProsRoom Cleanliness, Location, Amenities, Atmosphere
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