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Holiday Inn Express Chillicothe East
REVIEWS
Guest Reviews
Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.
Ratings summary
Overall Experience
4.4
/
5
Rating breakdown 1,249 reviews
5 Stars
847
4 Stars
235
3 Stars
74
2 Stars
47
1 Star
46
based on 1,249 reviews
1,020 out of 1,14489%recommend this property.
Staff and Service
4.6
/
5
Room and Comfort
4.5
/
5
Value
4.2
/
5
Room Cleanliness
4.5
/
5
Sleep Quality
4.4
/
5
Variety of Breakfast Choices
4.0
/
5
Able to Relax
4.3
/
5
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Product ReviewsWrite a review
Comfortable bed and great service
Overall Experience
5.0
/
5
PostedApril 9, 2025
Share:
Age:35-49
Traveler Type:Business
Reason for Visit:Business
Next Destination:Florida
Staff and Service
5.0
/
5
Room and Comfort
5.0
/
5
Value
5.0
/
5
Room Cleanliness
5.0
/
5
Sleep Quality
5.0
/
5
Variety of Breakfast Choices
5.0
/
5
Able to Relax
5.0
/
5
Yes, I recommend this property.
We have stayed in the past at a Holliday Inn Express and the hotel was always clean and friendly. The breakfast was always hot and delicious. Check in was fast and simple and we will be staying here for future vacations and business.
Reason for Visit:Business
Next Destination:Florida
ProsRoom Cleanliness, Location, Amenities, Atmosphere, Facilities
Consrecognition for ihg rewards club members
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Great place
Overall Experience
5.0
/
5
PostedApril 8, 2025
Share:
Age:65 or Older
Traveler Type:Leisure
Check Out Date:2025-04-04
Reason for Visit:Halfway point
Staff and Service
5.0
/
5
Room and Comfort
5.0
/
5
Value
5.0
/
5
Room Cleanliness
5.0
/
5
Sleep Quality
5.0
/
5
Variety of Breakfast Choices
5.0
/
5
Able to Relax
5.0
/
5
Yes, I recommend this property.
My daughter and family are the one's that stayed and they reported the property was great.
Thank you.
Thank you.
Check Out Date:2025-04-04
Reason for Visit:Halfway point
ProsAmenities, Atmosphere, Room Cleanliness, Facilities, Location, Recognition for IHG® Rewards Club Members
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They treated us like family
Overall Experience
5.0
/
5
PostedMarch 30, 2025
Share:
Age:50-64
Traveler Type:Leisure
Reason for Visit:Emergency housing
Staff and Service
5.0
/
5
Room and Comfort
5.0
/
5
Value
5.0
/
5
Room Cleanliness
5.0
/
5
Sleep Quality
5.0
/
5
Variety of Breakfast Choices
5.0
/
5
Able to Relax
5.0
/
5
Yes, I recommend this property.
We had a house fire and needed somewhere to stay. Holiday Inn Express took us in last minute and made our stay very comfortable. Their beds are extremely comfortable as we spent our first night in another hotel brand where we got no sleep due to the condition of their mattresses. The staff were extremely friendly and helpful. The continental breakfast was delicious and had a nice selection for different dietary needs. The room was immaculately clean. I would most definitely recommend this hotel.
Reason for Visit:Emergency housing
ProsRoom Cleanliness, Location, Amenities, Atmosphere, Facilities, recognition for ihg rewards club members
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Posted byHotel Staff
Additional information about Americas could not be loaded.
onApril 4, 2025
Tammy,
Thank you for choosing our hotel. We are happy to hear that your stay was comfortable. We do our best to make our guest happy during their stay.
Sherry Downing
General Manager
General Manager
Great Service and very comfortable
Overall Experience
5.0
/
5
PostedMarch 29, 2025
Share:
Age:35-49
Traveler Type:Combined Business and Leisure
Reason for Visit:Horse show
Next Destination:Lexington Kentucky
Staff and Service
5.0
/
5
Room and Comfort
5.0
/
5
Value
5.0
/
5
Room Cleanliness
5.0
/
5
Sleep Quality
5.0
/
5
Variety of Breakfast Choices
5.0
/
5
Able to Relax
5.0
/
5
Yes, I recommend this property.
Traveled here for a horse show. Greeted as a member and quick process to get us to our room. Room was great. Comfortable and an easy nights stay. We stayed here for 2 nights and had no complaints at all. Would recommend to any looking for a place to stay
Reason for Visit:Horse show
Next Destination:Lexington Kentucky
ProsRoom Cleanliness, Location, Amenities, Atmosphere, Facilities, recognition for ihg rewards club members
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Posted byHotel Staff
Additional information about Americas could not be loaded.
onApril 5, 2025
Kenny,
Thank you so much for your amazing review!
Sherry Downing
General Manager
General Manager
Great service
Overall Experience
5.0
/
5
PostedMarch 29, 2025
Share:
Age:50-64
Traveler Type:Business
Reason for Visit:Business
Next Destination:Detroit
Staff and Service
5.0
/
5
Room and Comfort
4.0
/
5
Value
3.0
/
5
Room Cleanliness
4.0
/
5
Sleep Quality
3.0
/
5
Variety of Breakfast Choices
3.0
/
5
Able to Relax
3.0
/
5
Yes, I recommend this property.
Staff is friendly, efficient, and reedy to assist. Michael was exceptional and a true professional. The location was ideal for my visit and was in good proximity to the downtown area. I will use this site for future trips.
Reason for Visit:Business
Next Destination:Detroit
ProsLocation, recognition for ihg rewards club members
ConsAmenities
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Posted byHotel Staff
Additional information about Americas could not be loaded.
onApril 5, 2025
Thank you so much for your wonderful review!
Sherry Downing
General Manager
General Manager
Affordable luxury
Overall Experience
5.0
/
5
PostedMarch 25, 2025
Share:
Traveler Type:Leisure
Reason for Visit:Coming home from vacation
Staff and Service
5.0
/
5
Room and Comfort
5.0
/
5
Value
5.0
/
5
Room Cleanliness
5.0
/
5
Sleep Quality
5.0
/
5
Variety of Breakfast Choices
5.0
/
5
Able to Relax
5.0
/
5
Yes, I recommend this property.
Every night on this trip we stayed in a Holiday Inn Express, we slept better, felt safer, and the accommodations and staff were excellent. Having stayed in other places, this is the cleanest and most comfortable stay, plus the staff are so friendly and helpful. I will always look for a Holiday Inn Express on my travels.
Reason for Visit:Coming home from vacation
ProsRoom Cleanliness, Location, Amenities, Atmosphere, Facilities, recognition for ihg rewards club members
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Posted byHotel Staff
Additional information about Americas could not be loaded.
onApril 5, 2025
We appreciate your kind review!
Sherry Downing
General Manager
General Manager
Easy check-in, friendly staff, clean room, good free breakfast.
Overall Experience
5.0
/
5
PostedMarch 24, 2025
Share:
Age:50-64
Traveler Type:Leisure
Reason for Visit:Enroute to Myrtle Beach.
Next Destination:Don't know.
Staff and Service
5.0
/
5
Room and Comfort
5.0
/
5
Value
4.0
/
5
Room Cleanliness
5.0
/
5
Sleep Quality
5.0
/
5
Variety of Breakfast Choices
5.0
/
5
Able to Relax
5.0
/
5
Yes, I recommend this property.
Our stay at this motel was very nice. The motel was clean and well kept. The rooms are spacious and comfortable. We were greeted by friendly staff and were checked in quickly. It was very nice to relax after a full day of driving.
Reason for Visit:Enroute to Myrtle Beach.
Next Destination:Don't know.
ProsRoom Cleanliness, Location, Atmosphere, recognition for ihg rewards club members, nice free breakfast.
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Posted byHotel Staff
Additional information about Americas could not be loaded.
onApril 5, 2025
Steve,
Thank you for choosing our property. We are happy to hear you had a great stay.
Sherry Downing
General Manager
General Manager
Room was dirty and found a bed bug in the first room
Overall Experience
1.0
/
5
PostedMarch 24, 2025
Share:
Age:50-64
Traveler Type:Business
Reason for Visit:Work
Staff and Service
1.0
/
5
Room and Comfort
1.0
/
5
Value
1.0
/
5
Room Cleanliness
1.0
/
5
Sleep Quality
2.0
/
5
Variety of Breakfast Choices
2.0
/
5
Able to Relax
3.0
/
5
No, I do not recommend this property.
Do not recommend this location. The rooms were dirty, night staff not concerned about issues, breakfast was cold, location was good, day shift on weekend was friendly.
Reason for Visit:Work
Prosrecognition for ihg rewards club members
ConsRoom Cleanliness
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Comments (1)Post a Comment
onApril 4, 2025
Hi Valued Guest,
Thank you so much for staying at the Holiday Inn Express Chillicothe East, and we appreciate your loyalty as an IHG One Rewards member.
We strive to offer genuine hospitality, and I understand that your visit didn’t go as smoothly as you had hoped. I've shared your feedback with our local hotel, as we’re always looking for ways to improve so that every guest has a great experience. I also sent you a private message to discuss your experience further.
We’d love the chance to welcome you back and make your next stay a fantastic one.
Best regards,
Sarah S.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
