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Holiday Inn Express & Suites Brighton South - US 23
REVIEWS
Guest Reviews
Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.
Ratings summary
Overall Experience
4.5
/
5
Rating breakdown 1,107 reviews
5 Stars
807
4 Stars
158
3 Stars
60
2 Stars
44
1 Star
38
based on 1,107 reviews
936 out of 1,03790%recommend this property.
Staff and Service
4.6
/
5
Room and Comfort
4.5
/
5
Value
4.3
/
5
Room Cleanliness
4.6
/
5
Sleep Quality
4.5
/
5
Variety of Breakfast Choices
4.3
/
5
Able to Relax
4.4
/
5
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Product ReviewsWrite a review
Love the staff - not very clean
Overall Experience
3.0
/
5
PostedMarch 13, 2025
Share:
Age:35-49
Traveler Type:Leisure
Check Out Date:2025-03-09
Reason for Visit:Sports
Staff and Service
5.0
/
5
Room and Comfort
2.0
/
5
Value
3.0
/
5
Room Cleanliness
2.0
/
5
Sleep Quality
3.0
/
5
Variety of Breakfast Choices
3.0
/
5
Able to Relax
5.0
/
5
Yes, I recommend this property.
The staff is very friendly and helpful. The room was not very clean. Stain on the sheets, stain on towels. I stayed 2 nights and my room was not refreshed. I wiped down things in the room that were very dirty. There were issues with the pancake maker and they also ran out o certain food.
Check Out Date:2025-03-09
Reason for Visit:Sports
ProsAtmosphere, Location
ConsRoom Cleanliness
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Posted byHotel Staff
Additional information about Americas could not be loaded.
onMarch 13, 2025
Dear Summer,
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express BRIGHTON SOUTH - US 23.
I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.
I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at or frontdesk.hiebrightonsouth@gmail.com.
Sincerely,
Jill Schanck
frontdesk.hiebrightonsouth@gmail.com
Jill Schanck
frontdesk.hiebrightonsouth@gmail.com
Great stay!
Overall Experience
5.0
/
5
PostedMarch 10, 2025
Share:
Age:35-49
Traveler Type:Leisure
Reason for Visit:Sports at legacy complex
Staff and Service
5.0
/
5
Room and Comfort
5.0
/
5
Value
5.0
/
5
Room Cleanliness
5.0
/
5
Sleep Quality
5.0
/
5
Variety of Breakfast Choices
4.0
/
5
Able to Relax
5.0
/
5
Yes, I recommend this property.
We’ve stayed here three times now, staff is great especially on busy sports weekends.
Reason for Visit:Sports at legacy complex
ProsRoom Cleanliness, Location, recognition for ihg rewards club members
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Posted byHotel Staff
Additional information about Americas could not be loaded.
onMarch 11, 2025
Dear Amanda,
Thank you for taking the time to tell us about your experience at Holiday Inn Express BRIGHTON SOUTH - US 23.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at or jillandderick@gmail.com.
Sincerely,
Jill Schanck
jillandderick@gmail.com
Jill Schanck
jillandderick@gmail.com
Clean, courteous
Overall Experience
5.0
/
5
PostedFebruary 26, 2025
Share:
Age:25-34
Traveler Type:Business
Check Out Date:2025-02-22
Reason for Visit:Business
Staff and Service
5.0
/
5
Room and Comfort
5.0
/
5
Value
5.0
/
5
Room Cleanliness
5.0
/
5
Sleep Quality
5.0
/
5
Variety of Breakfast Choices
5.0
/
5
Able to Relax
5.0
/
5
Yes, I recommend this property.
No issues with 3 night stay, staff was courteous and professional and remembered me from previous stay several weeks prior.
Check Out Date:2025-02-22
Reason for Visit:Business
ProsAmenities, Atmosphere, Room Cleanliness, Facilities, Location, Recognition for IHG® Rewards Club Members, clean fitness center, staff and reception professionalism
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Posted byHotel Staff
Additional information about Americas could not be loaded.
onFebruary 27, 2025
Thank you for taking the time to tell us about your experience at Holiday Inn Express BRIGHTON SOUTH - US 23.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at 8102276300 or Gm.greensoaks@gmail.com.
Sincerely,
Kevin Abbo
General Manager
8102276300
Gm.greensoaks@gmail.com
Kevin Abbo
General Manager
8102276300
Gm.greensoaks@gmail.com
Great stay for sporting events
Overall Experience
5.0
/
5
PostedFebruary 24, 2025
Share:
Traveler Type:Leisure
Reason for Visit:Sports
Staff and Service
5.0
/
5
Room and Comfort
5.0
/
5
Value
4.0
/
5
Room Cleanliness
5.0
/
5
Sleep Quality
4.0
/
5
Variety of Breakfast Choices
5.0
/
5
Able to Relax
4.0
/
5
Yes, I recommend this property.
We stay at many hotels for sport weekends. This Holiday Inn was clean, smelled like a hotel should. The breakfast was good for a smaller hotel. Staff was friendly. Overall great experience for an overnight.
Reason for Visit:Sports
ProsRoom Cleanliness, Amenities, recognition for ihg rewards club members
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Posted byHotel Staff
Additional information about Americas could not be loaded.
onFebruary 24, 2025
Thank you for taking the time to tell us about your experience at Holiday Inn Express BRIGHTON SOUTH - US 23.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at 8102276300 or Gm.greensoaks@gmail.com.
Sincerely,
Kevin Abbo
General Manager
8102276300
Gm.greensoaks@gmail.com
Kevin Abbo
General Manager
8102276300
Gm.greensoaks@gmail.com
Great Front Desk Staff
Overall Experience
5.0
/
5
PostedFebruary 3, 2025
Share:
Traveler Type:Leisure
Check Out Date:2025-02-02
Staff and Service
5.0
/
5
Room and Comfort
4.0
/
5
Value
5.0
/
5
Room Cleanliness
5.0
/
5
Sleep Quality
5.0
/
5
Variety of Breakfast Choices
5.0
/
5
Able to Relax
4.0
/
5
Yes, I recommend this property.
I stay at many hotels but this one has a hidden gem. The front desk staff was amazing. They went above and beyond for myself and our entire group of hockey families. I would say this made your stay very memorable!
Check Out Date:2025-02-02
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Posted byHotel Staff
Additional information about Americas could not be loaded.
onFebruary 4, 2025
Dear Hockey Dad,
Thank you for taking the time to tell us about your experience at Holiday Inn Express BRIGHTON SOUTH - US 23.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at 8102276300 or Gm.greensoaks@gmail.com.
Sincerely,
Kevin Abbo
General Manager
8102276300
Gm.greensoaks@gmail.com
Kevin Abbo
General Manager
8102276300
Gm.greensoaks@gmail.com
Would stay again
Overall Experience
4.0
/
5
PostedJanuary 27, 2025
Share:
Age:35-49
Traveler Type:Combined Business and Leisure
Reason for Visit:Volleyball Tournament
Staff and Service
5.0
/
5
Room and Comfort
4.0
/
5
Value
5.0
/
5
Room Cleanliness
4.0
/
5
Sleep Quality
4.0
/
5
Variety of Breakfast Choices
4.0
/
5
Able to Relax
4.0
/
5
Yes, I recommend this property.
Nice time. Lovely, would have liked a little more detail in the bathroom cleaning but otherwise great experience. Pool was clean and kids had fun!
Reason for Visit:Volleyball Tournament
ProsLocation, Amenities, Facilities
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Posted byHotel Staff
Additional information about Americas could not be loaded.
onJanuary 28, 2025
Thank you for taking the time to tell us about your experience at Holiday Inn Express BRIGHTON SOUTH - US 23.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at or jillandderick@gmail.com.
Sincerely,
Jill Schanck
jillandderick@gmail.com
Jill Schanck
jillandderick@gmail.com
Fantastic
Overall Experience
5.0
/
5
PostedJanuary 13, 2025
Share:
Age:35-49
Traveler Type:Combined Business and Leisure
Check Out Date:2025-01-09
Reason for Visit:Business
Next Destination:Tampa
Staff and Service
5.0
/
5
Room and Comfort
5.0
/
5
Value
5.0
/
5
Room Cleanliness
5.0
/
5
Sleep Quality
5.0
/
5
Variety of Breakfast Choices
5.0
/
5
Able to Relax
5.0
/
5
Yes, I recommend this property.
Awesome stay. Clean rooms, very friendly staff and attention to detail was phenomenal. They even had a welcome board for club members when you walk in. Little things like that show the pride the team has. Very clean, that means a lot to me personally. And the food was good, always hot and filled quickly. This was one of the better stays I have had in a long time and I travel frequently. Will definitely stay again. Thank you!
Check Out Date:2025-01-09
Reason for Visit:Business
Next Destination:Tampa
ProsAmenities, Atmosphere, Room Cleanliness, Location, Recognition for IHG® Rewards Club Members
Thank you! You have successfully submitted a comment for this review.
Post a Comment
Read comment (1)
Comments (1)Post a Comment
Posted byHotel Staff
Additional information about Americas could not be loaded.
onJanuary 13, 2025
Thank you for taking the time to tell us about your experience at Holiday Inn Express BRIGHTON SOUTH - US 23.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at 8102276300 or Gm.greensoaks@gmail.com.
Sincerely,
Kevin Abbo
General Manager
8102276300
Gm.greensoaks@gmail.com
Kevin Abbo
General Manager
8102276300
Gm.greensoaks@gmail.com
Never Disappoints
Overall Experience
5.0
/
5
PostedJanuary 11, 2025
Share:
Age:50-64
Traveler Type:Leisure
Check Out Date:2024-09-08
Staff and Service
5.0
/
5
Room and Comfort
5.0
/
5
Value
5.0
/
5
Room Cleanliness
5.0
/
5
Sleep Quality
5.0
/
5
Variety of Breakfast Choices
5.0
/
5
Able to Relax
5.0
/
5
Yes, I recommend this property.
This hotel has never disappoints. Great staff, location. Close to restaurants (within walking distance). Lots of shopping close by.
Check Out Date:2024-09-08
ProsAmenities, Atmosphere, Room Cleanliness, Facilities, Location, Recognition for IHG® Rewards Club Members, best staff, friendly, shopping
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Post a Comment
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Comments (1)Post a Comment
Posted byHotel Staff
Additional information about Americas could not be loaded.
onJanuary 11, 2025
Thank you for taking the time to tell us about your experience at Holiday Inn Express BRIGHTON SOUTH - US 23.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at 8102276300 or Gm.greensoaks@gmail.com.
Sincerely,
Kevin Abbo
General Manager
8102276300
Gm.greensoaks@gmail.com
Kevin Abbo
General Manager
8102276300
Gm.greensoaks@gmail.com
